Privacy policy

Last updated: September 2026

Smart Print Packaging respects your privacy. This Privacy Policy explains what information we collect when you visit smartprintpackaging.com, request a quote or place an order, how we use it, and the choices you have.

Information we collect

• Information you give us: your name, email address, phone number, company name, shipping and billing address, and the details you enter in our quote forms (box style, sizes, materials, quantities and notes).
• Files you upload: artwork, logos and design files you send us for your order.
• Order and payment information: the products, quotes and orders you place with us. Payments are handled by secure third-party payment processors — we do not store your full card details on our website.
• Information collected automatically: your IP address, browser and device type, pages visited and referring website, collected through cookies and similar technologies.

How we use your information

• To prepare quotes, digital proofs and designs for your packaging
• To process payments, produce and ship your order
• To communicate with you about your quote, order, proof approval and delivery
• To provide customer support and handle refund or replacement requests
• To improve our website, products and services
• To prevent fraud and keep our website secure
• To comply with legal, tax and accounting obligations

Cookies and analytics

We use cookies to keep our website working, remember your preferences and understand how visitors use our site. We use analytics tools such as Google Analytics to see which pages are visited and how people find us. You can block or delete cookies in your browser settings, although some parts of the website may not work properly without them.

How we share your information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as:

• Payment processors, to take payments securely
• Printing and production partners, to manufacture your order
• Shipping carriers such as DHL, FedEx and UPS, to deliver your order
• Website hosting, email and analytics providers

We may also disclose information if required by law or to protect our rights, customers or website.

How long we keep your information

We keep your information for as long as needed to provide our services, fulfil your orders and meet legal, tax and accounting requirements. Artwork files may be kept to make reorders easier; you can ask us to delete them at any time.

How we protect your information

We use reasonable technical and organizational measures, including secure (SSL) connections, to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.

Your rights and choices

Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to certain uses of it. You can unsubscribe from marketing emails at any time using the link in the email. To make a request, contact us using the details below.

Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact us

Smart Print Packaging
Email: info@smartprintpackaging.com
Phone: (983) 212-5471
Address: 1500 N Grant St STE 37437, Denver, CO 80203, US